Service Pledge

We commit to:

  1. Advocate for the adoption of effective government practices for efficient government service delivery and prevention of graft and corruption;
  2. Capacitate government agencies to reengineer its systems and procedures to reduce processing time and regulatory burden for the transacting public;
  3. Promote the implementation of simplified requirements and procedures that will reduce red tape and expedite business and non-business-related transactions in the government; 
  4. Provide assistance to the public in filing and investigations complaints against government agencies and/or public officials for non-compliance to R.A. 11032.
  5. Attend to al applicants or requesting parties who are within the premises of the office prior to the end of official working hours and during lunch break.
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